Manager, Research Strategy and Roadmap - Detroit, MI

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Job Description
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves? 

Integrated Services creates and markets new customer experiences that integrate hardware, software, and services, deepening our relationship with customers across Ford Blue, Ford Model e, and Ford Pro. These products and services will allow customers to tailor their vehicle like never before with experiences that grow better over time and revolutionize every aspect of how vehicles function, the way people interact with them, and the value they provide.

In this position…

You will act as strategist and coordinator for the research projects required by our business and skill teams with ultimate program management ownership of the research done by FIS. This role is newly designed, and its purpose is to ensure the delivery of high-quality and optimal quantity research for our teams. 

• Succeeding at quality will include helping our teams map the best research method to their question at hand, thought partnering to stress and stretch our questions being asked for greater business efficacy in what is learned, and seeing around corners to avoid inherent bias in research design, structure, and fielding. 
• Succeeding at optimal quantity of research will include balancing enough with too much to answer a given question, rolling up our sleeves to do it within the FIS team rather than sourcing it outside, and unlocking possible conjoint opportunities when practical. 

In short, this position is about leading the charge for IS to do the right research at the right time with the right approach in order to return back insightful, practical learnings which will impact the business.

The ideal individual for this position, therefore, has the expertise to recommend a research format to a problem at hand, to help their partners look beyond the ‘standard’ approaches and walked-in questions in order to discover the white space where game changing learnings may be, and then to design and place a research plan to go after those questions. This individual also has the organizational and project management chops to track the work in flight, know what is coming next and is wrapped, and build a full research roadmap across our business pillars and horizontal (and, in some cases, matrixed) skill teams.

Responsibilities
What you’ll do…

• Own the Ford Integrated Services research roadmap as sourced / informed by the FIS businesses and skill teams with clarity on which internal and external resources will be delivering the work it defines
• Ensure the research on the roadmap is delivered to a high quality standard 
• Assist in directing the research needed to the correct internal Ford teams for completion or determining capacity to do with other internal or external resources

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