Director of Client Service & Business Development

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Locations: Detroit, Michigan | Ann Arbor, Michigan | Toledo, Ohio | Troy, Michigan

How You’ll Make an Impact at Rehmann:
• Developing leads for prospective clients in a geographical region
• Contacting prospects and clients by telephone, e-mail and face-to face interactions
• Conducting research on prospection clients
• Meeting with potential clients, alone or with a business advisor, to learn more about the company and introduce our firm’s capabilities
• Working with business advisors to develop proposals and presentations to be made to potential clients
• Following up with potential clients after presentations to provide additional information and secure business
• Overcoming objections and persuading clients to purchase Rehmann services
• Managing opportunities using the “True Blue Relationship Management Process”, including developing pursuit teams, conducting planning and agenda setting and coaching pursuit team
• Building relationships with referral sources and key associations
• Attending networking events and generating opportunities
• Creating opportunities for firm leaders to interact with key referral sources
• Managing relationships with key banker, attorney and alliance organizations
• Supporting firm-wide and office marketing and business development activities
• Building relationships internally to foster a culture of teamwork and collaboration
• Providing a “wow” experience to every client and prospect
• Identifying opportunities to introduce other Rehmann specialists to existing clients
• Making a difference in the communities where you live and work

Your Desired Skills, Values & Experiences:
• Bachelor’s Degree
• Working knowledge of CRM databases – Salesforce a plus
• Proficiency in MS Office, Excel and PowerPoint
• Proven track record of sales in a professional services environment
• Proven ability to originate new prospect relationships and sales
• Demonstrates a professional image, maturity and self-confidence when interacting with prospects, clients, referral sources and internal team members
• Desire to develop unique business solutions in a team-based environment
• Passion for coaching others to higher levels of performance
• Out-of-the-box thinking and an entrepreneurial spirit
• A new perspective allowing us to continuously improve
• Unwavering integrity in all situations

We Put People First in all that we do. Our associates are our greatest assets and we provide programs and benefits that encourage growth and development and align with their needs and goals. This includes benefits focused on physical and mental health, paid time off for volunteering and diversity-related activities, flexible work arrangements, and more.

Rehmann is an Equal Opportunity Employer