Business Office Representative

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Nature of Work
The purpose of this job is to perform business office accounting and administrative support. Provides customer service, payroll, financial matters, purchasing activities, and other duties as assigned. Collaborates with management on business process improvement. Provides guidance and training when necessary.

This posting may be used to fill positions in multiple departments. The current opening is in the City Treasury. 


The complete job description can be viewed here. 
Minimum Training and Experience
Required Education and Experience

High School diploma, plus some college-level training in financial systems, business administration, accounting or related field
--AND--
At least three (3) years of responsible experience in clerical accounting, billing collections or finance customer service work
--OR--
Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities
Preferred Education
Associate's degree related to financial systems, business administration, or accounting.
Other Necessary Qualifications
Knowledge of:

Business automated systems and procedures for bill creation, bill collection and follow up systems
Collection operations, processes and/or procedures
Departmental rules, policies and regulations
Financial operations and the practices governing such
Applicable software applications
English grammar, spelling, punctuation
Principles and practices of basic bookkeeping
Modern office procedures, methods and computer equipment
Skill in:
Customer service
Interpersonal skills necessary to develop and maintain effective and appropriate working relationships
Performing a variety of duties, often changing from one task to another of a different nature
Performing basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios
Ability to:
Interpret and apply City policies, regulations, procedures, standards and requirements
Maintain recordkeeping systems, organize and conduct technical surveys and prepare comprehensive reports
Post, check, balance, schedule and reconcile accounts
Prepare clear and concise reports
Communicate effectively, both orally and in writing
Meet schedules and deadlines of the work
Understand and carry out oral and written directions
Accurately organize and maintain paper documents and electronic files