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PRODUCE/LEAD CLERK - Royal Oak, MI
Posted: 02/03/2025APPLY NOW
Job Description
Create outstanding customer experiences through exceptional service. Establish and maintain a safe, clean and fresh environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the Produce department. Support the day-to-day functions of the Produce operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities- Adhere to all local, state and federal laws, safety and food safety regulations and company guidelines.
- Promote trust and respect among associates.
- Communicate company, department, and job specific information to associates.
- Establish performance goals for department and empower associates to meet or exceed targets through collaboration and teamwork.
- Develop adequate scheduling to manage customer volume throughout hours of operation.
- Help to train and develop associates on performance of their job including inventory, stocking, CAO, Key Retailing and other aspects of job.
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions and recommending products sold within the department and throughout the store.
- Offer product samples.
- Inform customers of produce specials.
- Review/inspect products for quality and freshness and take appropriate action with those items.
- Utilize Fresh Insights to ensure proper sell through and shrink reduction.
- Recommend produce items to customers to ensure they get the products they want and need.
- Develop and implement a department business plan to achieve desired results.
- Work in refrigerated areas for hours at a time and regularly lift up to 50 pounds.
- Implement merchandising promotional plan for the department.
Additional Postings available from The Kroger Company of Michigan
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