Quality Manager - Auburn Hills, MI

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Job Purpose
Lead the activities of the quality department, manage the quality management system, implement continuous 
improvements, ensure customer satisfaction and mentor the quality team at the Auburn Hills facility

Job Duties and Responsibilities

• Lead all relevant Quality and cross-functional activities, with particular emphasis on the roll-out, support and appropriate verification of the Dana Quality, Program and APQP Management processes and teams.
• Lead and support all warranty management and remediation efforts, inclusive of customer relationship management, contract management, and problem-solving activities to actively manage and minimize warranty spend.
• Monitor and drive plant quality activities; customer and supplier (external and internal) quality, customer relationships, proactive continuous improvement activities, technical problem-solving leadership and activities, corrective action activities, warranty and field action management.
• Actively lead safety critical and field action activities as per Dana’s Product Safety and Field Action 
• Notification and Approval Process.
• Implement and enforce Plant and Corporate Policies and Procedures.
• Ensure 100% conformance to all customer and Dana policies and requirements.
• Maintain and improve (and develop or remediate as necessary) quality systems consistent with the customer, 
• Dana and IATF16949 requirements, inclusive of a robust Management Review and auditing processes.